Privacy Policy
Effective November 5, 2026. Русская версия.
This policy explains what data the Sibyl app (iOS, Android, web) and this website process. Sibyl needs no sign-up: we don't know your name, email or phone number unless you write to support yourself. We show no ads, use no advertising identifiers, don't track you across other apps and don't sell data.
Stored only on your device
- Profiles (yours and your loved ones'): name, gender, date, time and place of birth.
- Reading history, "came true / didn't" marks, settings and your chosen language.
There is no profile database on the server. This data reaches the server only as part of a specific reading request.
What the server receives and keeps
- Anonymous device ID: a random string the app creates on first launch. Your spark balance, plan and subscription period are tied to it.
- Reading data (name, date, time and place of birth, your question, a photo of your palm or coffee cup, a dream as voice or text): only while the reading is being prepared. The server does not keep photos, voice recordings or the reading text. A service record remains: reading type, time and device ID.
- "Came true / partly / didn't" answers: for overall accuracy statistics, without the forecast text or personal data.
- Purchases: event type, product ID and expiry date from the App Store and Google Play. The server checks each purchase with the store. We never see your card details.
- IP address: only when you redeem a friend's invite, to protect the bonus from abuse.
- Reports and support requests: what you wrote in them and a contact for our reply, if you gave one.
- Technical logs of our hosting (IP address, time, requested URL): kept by the hosting provider for a limited time to fight outages and abuse.
The daily horoscope by zodiac sign is the same for everyone and contains none of your data.
Why we process data
- To prepare the reading you asked for.
- To track purchases, subscriptions and your spark balance.
- To measure forecast accuracy and improve our method.
- To answer support requests and review content reports.
- To protect the service from fraud and abuse.
Who receives data
Before your first reading the app asks for consent to send reading data to AI services. Without consent readings are unavailable; the daily horoscope by sign still works.
- Anthropic (Claude model): writes the reading from your reading data, including photo analysis.
- ElevenLabs: turns a voice recording of a dream into text.
- Open-Meteo: looks up your birth city. Only the city name is sent.
- Apple App Store and Google Play: take payment under their own terms. They attach the anonymous device ID to a purchase so the server credits the right device.
- Vercel (hosting) and Neon (database): store and process server data on our behalf.
Providers use data only to provide their services to us. Some servers are outside your country, including in the United States.
How long we keep data
- Photos, voice recordings and reading request text: not kept after the reply.
- Device ID, balance, purchases, reading service records and "came true" answers: while the device account exists or until you ask us to delete them.
- Support requests and reports: while needed to reply and review them, or until you ask us to delete them.
Deletion and your rights
"Profile → Delete all data" or uninstalling the app erases profiles, birth dates and history from your phone. The server keeps only the anonymous device ID and spark balance, with no names or dates, so purchased sparks are not lost.
You can ask to access, correct or fully delete your data on the server, or object to processing. Write to support and include the code from the "Invite a friend" screen so we can find your device account. We reply within 30 days. Subscriptions are cancelled in App Store or Google Play settings.
Security
Data travels only over an encrypted connection (HTTPS). Access to the database is restricted.
Age
The service is intended for users 18 and older. We do not knowingly collect data from children. If a child has sent us data, contact support and we will delete it.
Changes
If this policy changes, we will update the date on this page. We will announce material changes in the app.
Contact
Questions about your data: use the form on the support page.